Total Mobility Scheme

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What Is The Total Mobility Scheme?

Funded in partnership by the local and central government, the total mobility scheme assists eligible people, with long-term impairments to access appropriate transport to meet their daily needs and enhance their community participation.

It Provides:

Vouchers or electronic cards to eligible scheme members that subsidize the normal transport fare by 50% up to a maximum fare (set by the relevant regional council, or Auckland Transport).


Funding to scheme providers to help purchase and install wheelchair hoists.


Payment to the owner of the wheelchair accessible vehicle for each total mobility scheme member who requires the use of a wheelchair hoist or ramp on a trip.

About The Total Mobility Scheme?

This guide provides an overview for Total Mobility scheme users and contact information for regions operating the scheme in New Zealand.

Who Administers The Scheme?

The scheme is managed and operated by regional councils.

How Does The Total Mobility Scheme Work?

Scheme users are issued with an electronic card or a book of vouchers. You can obtain an electronic card or vouchers from the relevant regional council. Total mobility subsidies can be claimed anywhere in New Zealand where the scheme operates.


The subsidy per trip is 50% of the fare, up to a maximum subsidy. The maximum subsidy varies between regions; these costs are available under the regional information in this guide. If the total fare is more than the maximum subsidy you must meet the additional cost.


While this guide provides information about the Total Mobility scheme, it does not guarantee travel. Factors outside of the control of the NZ Transport Agency may influence the availability of users to travel, such as individual regional council policies on subsidizing out-of-town travel.


In addition, while the scheme has widespread support, individual transport operators may refuse to honor the card and/or vouchers. We recommend that you book your transport service by phone or check with the operator that they accept the card or vouchers before you start your journey.

Editors Comment:

This is the issue with the total mobility scheme.


They cater only for wheelchair users, people like myself that use mobility scooters are totally forgotten about, so many places I would love to be able to go, and this will affect mobility scooter users all over New Zealand, I would love to watch more sports or be able to explore more places, but I will need my mobility scooter. if the total mobility scheme does not carry mobility scooters then it's not total mobility because a big section of society is missing out.

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